The right ROI formula
12 months(Attributed gross profit − total fair cost) ÷ total fair cost, over 12 months. Include stand, space, services, travel, staff time, pre-show and follow-up labour — booth-only cost understates the real figure by 30–50%.
Trade fair ROI is achievable, defensible, and routinely misreported. The wrong formula or window will turn a 6× return into an apparent loss — the conversation the CFO remembers next budget cycle.
The most damaging habit is reporting ROI at 90 days. For sales cycles of 6–14 months, a 90-day cutoff captures only the leading edge and labels healthy programmes as losses.
Lock the methodology before the fair and report at 90 days, 6 months and 12 months.
(Attributed gross profit − total fair cost) ÷ total fair cost, over 12 months. Include stand, space, services, travel, staff time, pre-show and follow-up labour — booth-only cost understates the real figure by 30–50%.
Track first-touch for executive defensibility and pipeline-influenced for optimisation. Multi-touch models typically weight 40% first, 40% closing, 20% middle. Lock the model before the fair.
4–10× for well-run programmes over 12 months. Sub-1× usually traces to pre-show neglect, follow-up failure, or the wrong fair. Plan a three-fair learning curve for new events.
A quarterly report with four numbers:
Four corrections usually need showing to a CFO: